NTOUCH SORENSON DOWNLOAD UPDATE
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When you call E911 using ntouch Tablet, the location features of the device will not be used to provide your location to the interpreter. Will E911 be able to detect my location using the location feature in the device or will I need to provide my location to the interpreter?

NTOUCH SORENSON DOWNLOAD UPDATE

To update your address information, open the ntouch Tablet app and select Settings, and then select the option to update your address. If you move without updating your location information, help could be mistakenly sent to your old address. During an emergency, if the person calling becomes unresponsive, help will be sent to the 911 address that you registered with Sorenson. Note: It is important to keep your address information up to date for 911 services. The interpreter will locate the nearest emergency service center who can quickly be dispatched to your location. When you place an emergency 911 call, your call is immediately answered by the first available SVRS interpreter. You can use ntouch Tablet to make a 911 emergency call 24 hours a day, 365 days a year. You will have to contact the manufacturer of your device (smart phone or tablet) if you have problems with your device (startup problems, crashing, hardware failures).Ĭan I use ntouch Tablet to make a 911 call? You will have to contact your service carrier or internet service provider (ISP) for help if you have problems with your data plan or internet service itself (e.g., outages, speed issues, billing, etc.) We can help you with any problems you might have with the ntouch Tablet application itself or your ntouch Tablet account.Īre there any technical problems that Sorenson support cannot help solve? What kinds of technical problems can Sorenson help solve?Ĭontact Sorenson Technical Support for help with ntouch Tablet.

NTOUCH SORENSON DOWNLOAD PASSWORD

After logging in, you can change your password to anything you like using at the Personal Settings dialog. Just go to this website and enter the required information: You will then receive an email that shows your new password. You can make a request at the Sorenson website to reset your password. What if I forget my ntouch Tablet phone number or password?

NTOUCH SORENSON DOWNLOAD DOWNLOAD

Just look for the download option on the Help page in the app itself or on the Sorenson website. Detailed instructions are included in this guide. You can download the User Guide for the Sorenson ntouch Tablet app. Where can I find more information about ntouch Tablet? Sorenson suggests that you turn on the iOS Notification Center feature so your phone will notify you of incoming calls or SignMail video messages even when you are using any other app. What settings should I set for notifications? Contact Sorenson Customer Service for assistance with setting up a myPhone Group. If you have more than one Sorenson ntouch product, you will want to consider the Sorenson myPhone feature. Remember that you can only be logged into one device at a time. Just enter your ntouch Mobile and/or ntouch Tablet phone number and password to log into any app.

The only exception is your ntouch Mobile and ntouch Tablet account which can be used with ntouch Tablet, ntouch Mobile for iOS or ntouch Mobile for Android. You must have separate accounts for each of your Sorenson devices or endpoints.

NTOUCH SORENSON DOWNLOAD PC

However, your wireless carrier will charge you a basic rate per month for data plan access and will charge extra fees for any usage that goes over the limits of the data plan in that month.Ĭan I use the 10-digit number assigned to my ntouch VP or ntouch PC with ntouch Mobile? The ntouch Tablet app and SVRS service are for the deaf and hard-of-hearing community and are paid for by the US government’s Telecommunications Relay Service (TRS) fund. You must also request an ntouch Tablet account before you can log into the app.Īre there any costs or fees charged by my wireless carrier or by Sorenson to use ntouch Tablet?

You can download the app from the Apple App Store. How do I get the Sorenson ntouch Tablet app?

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